This page will house information on best practices of getting the iPad's ready for deployment to the schools.
We have to admit that initial set up is seeming like it is going to be the most intense part of the process. It is a lot of work to get everything ready for the classroom. Below is information on each part of the our initial set up prior to the devices going out to the schools.
For this pilot, we purchased the Bretford Mobility Carts for MacBook + iPad that will hold up to 30 units. The cart are large, extremely sturdy, and very secure. They come with dual doors (one set in the front and one in the back). Both doors can be pad locked (you set the code) with the included locks. In addition, for additional security, they include a wall mount that allows you to lock the cart to a wall using the included hardware. This is a very nice feature. The cart includes intelligent power which charges all of the devices at once or rapid charge which only charges the first 10 bays. There are also two power plugs. One on the top of the unit and one just underneath the top which will be extremely convenient for plugging the laptop into. Each bay is numbered which helps with overall organization of the units. This will be helpful in the classroom especially for our teachers have to collect and distribute each period. Finally, the cart has a small shelf above the devices which will be nice to store the 'syncing' computer, toolbox and any other needed adapters. Overall, it looks like this cart, while a little pricey, is worth the money.
Unboxing the cart was pretty easy. It arrives on a pallet with big straps holding the box onto the pallet. As suggested by our IT support, we did not cut the strap, rather worked them off the box. This way, after the cart is set up, we can put the box back on top, put the straps back on, and easily transport the cart to the school site. This is a very good suggestion if you are setting up the carts somewhere other than where they will be implemented. In total we have 4 carts.
The iPads arrived to us in boxes of 10. Each box had 10 individually boxed iPads and a box that includes sync cables and small power bricks. Each iPad had to be removed from the main box and its individual box. The iPads are also covered in a cellophane wrap that needed to be removed.
Once the iPad is unboxed, it has to be plugged into iTunes to be registered. For our first cart, we set everything up and did this step last. It is our recommendation that this step be the first thing that is done. Trying to sync in the cart once everything is set up proved to be a hassle. Once you plug the iPad into the computer, the iPad registration comes up. Here, you have to log in or create an Apple ID. For the pilot purpose, we created one account per cart. This account becomes property of the school even if the devices are removed from the school. After you log in with your iTunes Account, the fields are pre-populated with information and you just have to hit submit. Next you choose a name for the iPad and the automatic sync settings. We chose to sync apps automatically but not to sync music automatically. We had several different issues during registration that were solved by some IT Staff. We kept getting certificate errors. We learned that the laptops we were syncing from did not have the root certificate. Once it was installed, everything worked perfectly.
Directly after registration and the initial sync, we had to update the iPads to 4.2. This is by far the longest, and most tedious process thus far. Luckily, I had read Fraser Speirs' blog post on Rolling out 4.2. His suggestion was to manually upgrade the software. To do so, you have to have a copy of the iPad 4.2 software. After a Google search, we found one on a Jailbreak website. Once you have that file, you just hold down left option and click update. Rather than download the update file, because it would have to download that file for EVERY iPad, this allows you to choose an update file from your hard drive. Choose the file and the iPad updates. During the update process we encountered most of our errors. About 30 - 40% of the time, the iPads could not be updated and had to be restored. iTunes would give an error and just say it needed to be restored. There were no error codes. It would then put the iPad into recovery mode where you had to option click the restore button and restore from the file. It was rather frustrating and added a lot of extra time to the task. Part of the problem with updating is that you can only update one iPad at a time. This lengthens the time tenfold. You are able to register and do the initial sync while another iPad is updating, so we had two iPads connected at a time, one registering and one updating.

Comments
John Shoemaker
Oct 26, 2011
Hi Jennifer! We are working on updating to iOS 5 now. It seems like it is going to take some time to accomplish. The cart helps you manage the iPad when syncing the devices. When restoring, you can still only restore 1 iPad at a time.
Jennifer (unauthenticated)
Oct 26, 2011
Does having the cart help as far as setting up the iPads? Yes, they have to registered one at a time, but does the cart help to push out a back up restore image? How did the iOS 5 update go?
Vero (unauthenticated)
Oct 24, 2011
This article is wonderful!
Thank you for posting such an incredibly detailed (and visual) article.
Many, many thanks!
Vicki from Ohio (unauthenticated)
Mar 14, 2011
Thank you so much for this. We are on our final year of the ARRA II D Grant for Technology. I could've used your website a year ago! Everything you have shared is what we have found to be true also. Can't wait to check back and see what all you have found! Thank you again!
ccs (unauthenticated)
Mar 13, 2011
Thank you for this article. We are also in the process of getting a cart full of iPads. This was so helpful. I look forward to read more!
André Spang (unauthenticated)
Mar 13, 2011
I wish you succes and luck with your pilot. We are aleready "live" for just 2 Months and it is GREAT! "We" are a school (highschool" in Cologne, Germany.. And here is our blog about our pilot: http://ipadkas.wordpress.com
(Sorry, it is all in Germany, but maybe google-translation helps. At least you can see some pics and our transportation system and apps. One remark: iPad is going to change education!
Mark (unauthenticated)
Feb 2, 2011
Thank you for posting this! My school is about to start an iPad pilot, and your info. really helps.